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Frequently Asked Questions

What is the quality of our watches?

Swiss Grade: Experience the precision and craftsmanship associated with Swiss watchmaking.

What is the difference between Swiss and Japanese grade replica Rolex watches?

The difference between Swiss and Japanese grade watches is the steel grade that is being used, as well as the manufacturing process and machinery.

Our Swiss Grade watches, which are manufactured from 904L Steel are generally considered to be of higher quality, with more intricate designs and potentially more features. Swiss movements may use higher quality materials and have a longer lifespan. They are typically more expensive due to the perceived higher quality and prestige associated with Swiss watchmaking.

Can you send me more pictures of the desired model?

Absolutely! We’d be happy to send you photos of the watch you’re interested in.

However, please note that we don’t currently have photos readily available for all our watches. To ensure we send the right photos, please contact us thru our Support Page: https://www.afactorywatch.com/faqs. Once we receive it, we’ll get started on finding those photos for you.

Does the second hand run smooth or ticking?

Our swiss watches utilize a movement with a BPH of 28,800. This high frequency translates to smoother sweeping seconds hands and potentially improved accuracy.

Will I receive a tracking number?

Yes, we definitely provide a tracking number for each order. Your order might take 2-3 business days to process before it ships. Once it’s on its way, we’ll send you a tracking number. Please note that delivery times vary, 7-15 business days after shipment. Things can get delayed sometimes, so feel free to reach out to us or the directly to the courier if you have any questions!

Do the watches have ceramic bezels?

Our Watches Feature Ceramic Bezels! Experience the luxurious look and unmatched durability of ceramic bezels on our watches! Ceramic is scratch-resistant, fade-proof, and adds a touch of sophistication to your timepiece. Built to Last, Made to Shine!

Does the watch come with original box and papers?

The watch itself does not come with a Rolex box. However, you can purchase a separate box. This box will include the certification documents.

How fast is the shipping time?

Yes, we definitely provide a tracking number for each order. Your order might take 2-3 business days to process before it ships. Once it’s on its way, we’ll send you a tracking number. Please note that delivery times vary, 7-15 business days after shipment. Things can get delayed sometimes, so feel free to reach out to us or the directly to the courier if you have any questions!

What type of glass do you use to manufacture watches?

All our watches feature highly durable, non-scratch Sapphire glass.

Sapphire’s Advantages:
Long-lasting Beauty: Unlike some materials, Sapphire glass won’t cloud or lose its brilliance over time. With a Sapphire glass crystal, your watch will not only look stunning but also maintain its flawless appearance for years to come.
Exceptional Scratch Resistance: Sapphire is second only to diamonds in hardness, making it virtually impervious to everyday scratches and nicks.
Crystal-Clear Clarity: Sapphire offers excellent transparency, ensuring you can always see your watch face with perfect clarity.

Can I pay with my VISA/Mastercard card?

We currently accept credit card payments for customers in the United States, Canada, and the United Kingdom.
However, if you’re located outside these regions or prefer alternative payment methods, we have several options available:

PayPal: A secure and widely used online payment platform.

Do you deliver to my country?

Worldwide shipping! Except for a few locations with customs restrictions (check our checkout page). If your country isn’t listed, we can’t ship there just yet. Stay tuned for updates!

What movement do the watches have?

Depending on the grade of the watch you have chosen, our watches have high quality ETA Swiss movements.

Are the watches water resistant?

Our Swiss watches are water-resistant up to 30 meters (3 ATM), They can handle splashes, rain, and shallow dips. For any water adventures, consider our Swiss options.

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